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Louisiana Works has temporarily adjusted UI call center hours to increase staff time available for processing claims and issuing decisions.
New hours: Monday, Wednesday, Friday: 8:00 a.m. - 5:00 p.m; Tuesday, Thursday: 8:00 a.m. - 12:00 p.m.
Online services remain available 24/7. Customers may continue to file claims, certify for benefits, and access account information online at any time.
